SAP CRM (Functional) Training Course in Jaipur
Industry-oriented certification Digital Marketing training course to furnish your career to kick-start/grow at MNCs/Non-MNCs Organization & corporate
Professional expert Sr. Digital Marketing Institute With 15+ Years of working experience will provide you industrial level training.
You can attain the practical training session to get the indutrial exposure & prepare for the corporate level challanges.
You’ll attain knowledge on bases of real-time scenarios, live projects & best case study to complete E-liteworkshop.
SAP CRM (Functional) Training Programme Details
Course Duration: 40 – 50 HRS with Highly Skilled Corporate Trainers
SAP CRM (Functional) Training Course for 10 Modules – Weekdays / Weekend
E-lite Institute Jaipur – SAP CRM (Functional) Certification Training Delivery Method:
- Web / Desktop Base.
- Instructor-Led Classroom Sessions.
- Presentations/Demonstration/Practicals of concepts.
- Handouts/Assignments/Real-time Exposure to work on Clients.
SAP CRM (Functional) Training Programme Modules
SAP CRM (Functional) Training Course
<ul>
<li>What is SAP CRM?</li>
<li>Importance and features of SAP CRM</li>
<li>Business partners</li>
<li>Sales and marketing</li>
<li>SAP solution manager</li>
</ul>
<ul>
<li>Duties of business partners</li>
<li>Ranges and classifications</li>
<li>Types and hierarchies of BP</li>
<li>SAP CRM Queries</li>
<li>Relationships</li>
<li>Installation and configuration</li>
<li>ECC</li>
</ul>
<ul>
<li>What is SAP CRM organization model?</li>
<li>CRM vs EQ organization model</li>
<li>Mapping of ECC</li>
<li>Marketing, sales, service functions</li>
<li>Attributes, division, Features and distribution channels</li>
<li>Responsibility and rule types</li>
<li>Data determination</li>
<li>Middleware settings</li>
</ul>
<ul>
<li>Product customization on stand alone</li>
<li>What is categories and hierarchies?</li>
<li>Relationship and condition process</li>
<li>Assigning applications to various functions</li>
<li>Customization of product with ECC</li>
<li>Defining and downloading categories and hierarchies</li>
<li>Material, attributes, products and set types download</li>
<li>Develop service and warranty of the product</li>
</ul>
<ul>
<li>Type of transaction</li>
<li>Identifying category of the item</li>
<li>Control copy</li>
<li>Status and Data profile</li>
<li>Text determination process</li>
<li>Partner and action determination process</li>
<li>CRM pricing</li>
<li>Subject profile</li>
<li>Pricing conditions and procedures download from ECC</li>
</ul>
<ul>
<li>Role of business</li>
<li>Authorization and duties of PFCG for various business roles</li>
<li>Technical and navigation bar profile</li>
<li>Assigning business roles to organization model</li>
</ul>
<ul>
<li>Sales agreement</li>
<li>Opportunity management</li>
<li>Sales order and quotation</li>
<li>Lead management</li>
</ul>
<ul>
<li>Complaints and returns with credit, debit and SLA</li>
<li>I base</li>
<li>Service agreement and contract</li>
<li>Service ticket and requests</li>
<li>Service letter</li>
<li>In-house repair</li>
</ul>
<ul>
<li>Determining the account</li>
<li>Management of case</li>
<li>Fact sheet</li>
<li>Call list</li>
<li>Alerts</li>
<li>Agent inbox</li>
<li>Broadcast message</li>
<li>Configuration and routing rules of ERMS</li>
</ul>
Find the SAP CRM (Functional) course details below.
Duration of Module
| SAP CRM (Functional) Course Module | Course Duration |
|---|---|
| SAP CRM (Functional) | 40 – 50 (Hours) |
Batch Timings
| SAP CRM (Functional) Course Schedule | Course Timing |
|---|---|
| Monday to Friday | 8:00 AM – 10:00 AM |
| Monday to Friday | 10:00 AM – 12:00 PM |
| Monday to Friday | 2:00 PM – 4:00 PM |
| Monday to Friday | 4:00 PM – 6:00 PM |
| Saturday/Sunday | 8:00 | 12:00 | 2:00 | 4:00 |
| Sunday | 8:00 AM – 10:00 AM |
| Sunday | 10:00 AM – 12:00 PM |
| Sunday | 2:00 PM – 4:00 PM |
| Sunday | 4:00 PM – 6:00 PM |